Life Skills · Topic 85 of 117
Answering the Phone
⭐ MasteredWhen you answer the phone, say hello, state your name if asked and take a message if the person you need is not available. Speak clearly and politely.
💡 Fun fact
Many people feel nervous answering the phone, but practising helps build confidence.
All about Answering the Phone
When you answer the phone, say hello and state your name if you are asked to. If the person you need is not available, take a clear message with their name, the caller's name and a phone number. Speak clearly and politely.
Many people feel nervous when answering the phone, but practising helps build confidence. Write down the message as you hear it, and read it back to the caller to check that it is correct.
🎮 Try it yourself!
Loading…